Lead Generation Telesurvey Specialist
Join Mettler Toledo's dynamic team as a Lead Generation Telesurvey Specialist and become a driving force in our market expansion efforts. This full-time role offers the opportunity to build and refine our industry-specific database through strategic telemarketing campaigns. You'll engage with potential clients in the pharmaceutical, food & beverage, and chemical industries, leveraging your telemarketing expertise to generate high-quality leads. Based in Bekasi, you'll be part of a team dedicated to driving growth and innovation in the region.
As a Lead Generation Telesurvey Specialist, you'll play a crucial role in our sales strategy. You'll use tools like Salesforce and Microsoft Dynamics to manage and track your leads, ensuring our team has access to the most up-to-date information. This role is perfect for someone who thrives in a fast-paced environment and is passionate about building strong client relationships.
๐ Tanggung Jawab Pekerjaan
- Conduct outbound telemarketing campaigns to generate and qualify leads for the pharmaceutical, food & beverage, and chemical industries.
- Utilize Salesforce and Microsoft Dynamics to manage and track leads, ensuring data accuracy and completeness.
- Collaborate with the sales team to provide regular updates on lead status and market insights.
- Identify and pursue new business opportunities through targeted telemarketing efforts.
- Maintain and update the company's lead database, ensuring it is current and relevant.
- Participate in team meetings and contribute to the development of telemarketing strategies.
- Provide exceptional customer service to potential clients, building trust and establishing relationships.
- Monitor and report on key performance indicators (KPIs) to measure the effectiveness of telemarketing campaigns.
๐ Kualifikasi & Syarat
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 3 years of experience in telemarketing, lead generation, or a similar role.
- Proven track record of generating high-quality leads in the pharmaceutical, food & beverage, or chemical industries.
- Strong understanding of CRM software, including Salesforce and Microsoft Dynamics.
- Excellent communication and interpersonal skills, with the ability to build strong client relationships.
- Familiarity with industry-specific terminology and trends in the pharmaceutical, food & beverage, and chemical sectors.
- Ability to work independently and manage multiple tasks in a fast-paced environment.
- Certification in telemarketing or a related field is a plus.
๐ ๏ธ Keahlian
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